Personal message from the owner:
Hi, my name is Rafael and I’ll be your guide through the website.
I really wanted this website to be somewhat different. Many times we have
before us a very professional company, website or brochure, but usually
very impersonal. We wanted you to know that we are as professional as
can be but at the same time we will always offer the personal attention
that you deserve and that’s my promise to you. I’d like to
emphasize that with very few exceptions all of the pictures of the different
buildings are projects that we have taken care of. Once a lady asked me,
“How far North would you go to do a job?”, and I answered
“Canada”, because as you’ll see through the website
we have taken care of residential and commercial projects locally, National
chains on a State level such as TGI Fridays, McDonalds, the Governor’s
residence in Montserrat to very large projects in the Dominican Republic.
As you’ll find, we have been very, very blessed and hope to add
you to our portfolio and list of satisfied customers.
I guess you can say that our company is one of those success stories
that you hear about, you know the one that started out of the garage of
the house (I did), that only had $500 to start with (that was it), but
had a lot of faith and confidence (and yes, I did); thus the reason for
the company being called Confianza, which actually means “confidence”
in Spanish. We have been in business for over 20 years offering residential
and commercial property protection against heat, theft and vandalism.
During these 20 years, I have been honored to serve as a Director of the
International Window Film Association, Instructor for the Architectural
Association (AIA) and am a founding member of 3M’s Advisory Board
for the window film division.
I just can’t tell you how proud I am of our team. In fact every time we walk into a home we emphasize the fact that our installers are truly our installers. Testimony to that is that our head installer, Ulises, has been with us for 18 years. Believe you me, in our industry and sadly enough in almost any industry today, that’s almost unheard of. Our other installers have also been with us for many years. I believe that truly sets us apart because most other companies will automatically send a stranger to your home based on commission only and quality control is never the same.
We are also very blessed to have Mr. Rick Roland as part of our sales team. He is a very professional, knowledgeable, old-school salesman where honesty, integrity and customer satisfaction go first.
We have now added Enrique de la Pezuela, Mr. de la Pezuela an expert in architectural issues and our new major accounts manager another team member who values integrity honesty and family.
And last but not least on almost every sales call I go to the customer
will start by saying what a nice lady I have at the office and then of
course I’ll start raving about how wonderful, beautiful, professional,
nice, attractive and by the time they give me a weird look I let them
know that that’s exactly why I married her. By the way, at that
point I let the customer know that proceeds of the job go to five hungry
kids, ours. Yes, I said five kids! Did I mention 2 great son in laws and
2 wonderful grandkids!